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Contact Us & Grievance Redressal

Connect with the engineering, billing, and management teams of WSNL NOVASERVE LLP. We are here to support your ISP operations.

Registered Corporate Details

Legal Entity Name

WSNL NOVASERVE LLP

Platform: NovaServe Radius

Corporate LLP Identification

ACH-7986

Ministry of Corporate Affairs (MCA)

Permanent Account Number (PAN)

AAEFW9006A

Income Tax Department of India

Nature of Business

Internet Subscriber Management Services, software rental and management solutions for ISPs.

Registered Office Address

H No-669, Mulla Complex, Chikodi Road,
Near Bus Stand, Nipani,
Belgaum- 591237, Karnataka, India

Grievance Redressal Mechanism

In terms of the Information Technology Act, 2000 and rules made thereunder, any queries, complaints, or grievances relating to data privacy, service delivery, or payment discrepancies may be addressed to our designated Grievance Officer.

Designation: Grievance Redressal Officer

Entity: WSNL NOVASERVE LLP

Direct Email: support@novaserve.tech

Telephone: +91 7385851021

Turnaround Time: Acknowledged within 48 hours; resolved within 30 days.

Direct Support Channels

Support & Billing Inquiries

support@novaserve.tech

Tickets, refunds, billing, API integrations

General & Sales Desk

contact@novaserve.tech

Enterprise proposals, franchise setups

Telephone Helpline

+91 7385851021

Mon–Sat: 9:30 AM – 6:30 PM IST

Legal Policies & Documents

Review our transparent customer agreements and policies anytime: